System JO H2O Cooling Lubricant
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Shipping Policy
At Thorn & Feather, we ensure fast and secure delivery.
- Carriers: Orders are shipped via Stallion Express, UPS, and Canada Post. We always choose the most reliable courier for your area to ensure fast, door-to-door service. Delivery to PO Boxes is available.
- Discreet Packaging: All items are shipped in plain, unmarked boxes to protect your privacy.
🕒 Estimated Delivery Times:
- Ontario (ON) & Quebec (QC): 1–3 business days
- Other Provinces: 3–5 business days
- Remote Areas: 5–7business days
🇨🇦 Canada Shipping:
- Free shipping on orders over $69 CAD
- Orders under $69: Shipping is calculated at checkout based on real-time courier rates
🇺🇸 USA Shipping:
- Shipping rates are calculated based on weight according to the postal system. Packages are shipped via Canada Post and USPS. Shipping is DDP (Delivered Duty Paid), meaning all necessary import fees are already included in your total.
Earn Store Credit
Our reward system has been updated!
Create an account and log in to start earning 5% of your order value (after discounts, excluding shipping and taxes) as store credits.
Use your credits at checkout on your next purchase—just apply them before completing your order.
Contact us for support if you have any questions!
Warranty & Support
We provide a one-year limited warranty against manufacturing defects on eligible products, starting from the original purchase date. Contact Thorn & Feather directly for claims during the first year. Our store warranty makes after-sales support easier and does not shorten or replace your manufacturer’s warranty. Any remaining manufacturer coverage continues under the brand’s terms and claim process.
In accordance with WOW Tech’s requirements, warranty claims for We-Vibe, Womanizer, Arcwave and ROMP are handled directly by the manufacturer. Please contact the respective brand for assistance. If you experience any difficulties with your warranty claim, contact us—we’ll communicate with the brand on your behalf.
For full coverage details, exclusions and claim instructions, please see our Warranty Policy.
JO H2O Cooling brings a refreshing chill to our top-selling water-based glide. Its smooth texture delivers consistent comfort while a subtle tingle awakens the skin and brightens every movement, adding invigorating contrast that elevates intimacy.
Made without silicones, artificial fragrances, hormones, or parabens, this clean, non-sticky, non-staining formula is fully safe for all toy materials and compatible with latex and polyisoprene condoms. It rinses clean with water and leaves you feeling cool, energized, and ready for whatever comes next.
Because a cool touch can set everything in motion.
- Match the Moment to the Size - Keep the 1 oz in your bag, the 2 oz in your nightstand, the 4 oz by your bed. Different sizes = different vibes.
- Tease the Senses – Try a little cooling glide mid-foreplay to spark a new rush of sensation.
- Switch Up the Pace – Add it in when things heat up for an instant refresh.
- Mix the Feels – Pair cooling lube with gentle warmth (like a heated touch or breath) for contrast play.
- Keep It Unexpected – Introduce the cool tingle when they least expect it for a flirty surprise.
SPECIFICATIONS
FEATURES
OPERATING INSTRUCTIONS
CARE INSTRUCTIONS