System JO H2O Original Water-Based Lubricant
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Shipping Policy
At Thorn & Feather, we ensure fast and secure delivery.
- Carriers: Orders are shipped via Stallion Express, UPS, and Canada Post. We always choose the most reliable courier for your area to ensure fast, door-to-door service. Delivery to PO Boxes is available.
- Discreet Packaging: All items are shipped in plain, unmarked boxes to protect your privacy.
🕒 Estimated Delivery Times:
- Ontario (ON) & Quebec (QC): 1–3 business days
- Other Provinces: 3–5 business days
- Remote Areas: 5–7business days
🇨🇦 Canada Shipping:
- Free shipping on orders over $69 CAD
- Orders under $69: Shipping is calculated at checkout based on real-time courier rates
🇺🇸 USA Shipping:
- Shipping rates are calculated based on weight according to the postal system. Packages are shipped via Canada Post and USPS. Shipping is DDP (Delivered Duty Paid), meaning all necessary import fees are already included in your total.
Earn Store Credit
Our reward system has been updated!
Create an account and log in to start earning 5% of your order value (after discounts, excluding shipping and taxes) as store credits.
Use your credits at checkout on your next purchase—just apply them before completing your order.
Contact us for support if you have any questions!
Warranty & Support
We provide a one-year limited warranty against manufacturing defects on eligible products, starting from the original purchase date. Contact Thorn & Feather directly for claims during the first year. Our store warranty makes after-sales support easier and does not shorten or replace your manufacturer’s warranty. Any remaining manufacturer coverage continues under the brand’s terms and claim process.
In accordance with WOW Tech’s requirements, warranty claims for We-Vibe, Womanizer, Arcwave and ROMP are handled directly by the manufacturer. Please contact the respective brand for assistance. If you experience any difficulties with your warranty claim, contact us—we’ll communicate with the brand on your behalf.
For full coverage details, exclusions and claim instructions, please see our Warranty Policy.
JO H2O is our best-selling water-based lubricant, known for its smooth, sensual glide that enhances every type of intimacy. Its versatile texture supports effortless pleasure whether you are solo or partnered, creating comfortable, consistent glide every time.
Made without silicones, artificial fragrances, or hormones, this clean, non-sticky, non-staining formula is fully safe for all toy materials and compatible with latex, polyisoprene, and polyurethane condoms. It rinses easily with water and leaves you feeling refreshed and ready for whatever comes next.
Because your go-to should always feel this good.
- Match the Moment to the Size - Keep the 1 oz in your bag, the 2 oz in your nightstand, the 4 oz by your bed, the 8 oz in easy reach for frequent fun, and the 16 oz wherever the magic really happens. Different sizes = different vibes.
- Use It as a Foreplay Finisher - Add a few drops during massage or foreplay to transition seamlessly into more intimate play.
- Make It Toy Time’s Best Friend - Safe for all toy materials, even silicone. A small dab goes a long way for smoother, more satisfying play.
- Cool It Down - Chill your lube in the fridge for a few minutes to add a refreshing, temperature-play twist.
- Travel Smart, Play Everywhere - The 1 oz and 2 oz bottle is TSA-friendly and ready to go wherever pleasure takes you.
SPECIFICATIONS
FEATURES
OPERATING INSTRUCTIONS
CARE INSTRUCTIONS